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Ships Agency Coordinator

by Gabriel Vieira in Shipping    7th May, 2021    Negotiable

Our client is a well know MNC who is focused on Shipping Management. They are looking for a new partner that will be in a key position that is critical to the company in achieving its business objectives and it has a significant account and territory responsibility.

  • Provide ships agency support and advice to customers, Customer Coordinators. 
  • Follow up complaints/non compliance through improvement/complaint system in place. 
  • Monitor the SASA global bank. 
  • Ensure all cash transactions are allocated accordingly in Virtual Agent. 
  • Inform global agents and local agent for the fund received and payment status. 
  • Provide Statement of Account to global agents upon request. 
  • Assist with monthly financial closing activities.
  • Prepare journal entries into accounting system.
  • Regular update of local agents’ bank details in Danske and cashbook.
  • Responsible for obtaining banking reports from the on-line banking system. 
  • Set-up of vendors / suppliers for the electronic funds transfers process for payment of disbursement accounts / invoices. 
  • Perform daily OFAC checking. 
  • Answer inquiries made by global agents ,local agents and banker.
  • Follow up complaints/non compliance through improvement/complaint system in place. 

Process Specialist (Asia)

by Gabriel Vieira in Shipping    12th Apr, 2021    SGD 8.5k - SGD 9.5k

Our client is an MNC lead in the Freight Forwarding and Logistic looking for an experienced and hungry professional to join the team and offering a remarkable opportunity to grow as a professional.

The Role

Process Specialist – The person selected for this position will manage the process engineering for the Company’s portfolio of initiatives and be a key player in advancing the efforts to become a more efficient, digital, and agile organization. The scope includes identifying and evaluating root causes of inefficiency in our day-to-day operations and re-designing, where necessary, the process, roles, and responsibilities to execute. This includes building, deploying, and monitoring data and KPI’s that measure operational effectiveness and adherence. Further, this person will collaborate with our business technologies function in identifying the necessary tools and capabilities needed to advance our efficiency goals and act as a key advisor to Regional Director and GM’s on operational practices and adaptation of core processes.

Key Responsibilities

*Manage and refine Company’s portfolio of processes throughout the commercial, operations, and depots, translating global processes into local business requirements and vice versa

*Develop and monitor key performance indicators and process adherence measures of monthly financial results, day to day operations, and support services

*Drive the adoption of data-driven analysis, visualization, and decision making throughout the organization that champion change and better business results

*Support Commercial Directors and Operations Managers in ad-hoc reporting including financial results review, customer inquiries, and key account relationships, and present findings to interested parties on the management or operations team.

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